Black Hat USA 2024: SOC within the NOC


The Black Hat Community Operations Middle (NOC) gives a high-security, high-availability community in one of the vital demanding environments on this planet: the Black Hat occasion.

The NOC companions are chosen by Black Hat, with Arista, Cisco, Corelight, Lumen, NetWitness and Palo Alto Networks delivering from Las Vegas this yr. Cisco is the official Area Identify Service, Malware Evaluation and Cell System Administration supplier. The Meraki staff is writing a weblog concerning the experiences in defending and managing the Black Hat cellular gadgets.

The companions additionally present built-in safety, visibility and automation: a Safety Operations Middle (SOC) contained in the NOC, with Grifter ‘Niel Wyler’ and Bart Stump because the leaders.

Black Hat USA 2024: SOC within the NOC

Integration is essential to success within the SOC of the NOC. At every convention, we’ve a hack-a-thon to create, show, check, enhance and at last put into manufacturing new or improved integrations. To be a NOC companion, you have to be keen to collaborate, share Automated Programming Interface (API) keys and documentation, and are available collectively (at the same time as market opponents) to safe the convention for the great of the attendees.

Promotional banner for the Black Hat Network Operations Center, showing a map of all of the Black Hat USA 2024 SOC Integrations

XDR integrations

Cisco joined the Black Hat NOC in 2016, when requested to supply automated malware evaluation with Risk Grid. The Cisco contributions to the community and safety operations advanced, with the wants of the client, to incorporate extra parts of the Cisco Safety Cloud:

The NOC leaders allowed Cisco (and the opposite NOC companions) to herald further software program to make our inner work extra environment friendly and have larger visibility. Nonetheless, Cisco isn’t the official supplier for Prolonged Detection & Response (XDR), Community Detection & Response or Collaboration.

  • Cisco XDR: Community Visitors Visibility and Risk Detection/Risk Searching/Risk Intelligence Enrichment/Govt Dashboards/Automation
  • Cisco Webex: Incident notification and staff collaboration

The Cisco XDR command middle dashboard tiles made it simple to see the standing of every of the related Cisco Safety applied sciences, the general menace panorama and the standing of community availability as monitored by ThousandEyes brokers.

Beneath are the Cisco XDR integrations for Black Hat USA, empowering analysts to analyze Indicators of Compromise (IOC) in a short time, with one search. We admire alphaMountain.ai, Pulsedive and Recorded Future donating full licenses to the Black Hat USA 2024 NOC. Additionally, try the weblog on XDR turning one yr previous and the affect of Black Hat occasions.

One of many new integrations this yr was with a utility written by one in every of our SOC staff members. Each safety skilled — particularly SOC analysts and responders — have a sequence of “fast lookup” fashion instruments that they use to reply numerous questions on artifacts in an investigation. Shodan is a good instance; “given an IP deal with, what providers is that IP offering, and what software program are they utilizing to supply it?”. Paste the IP into Shodan, and you’ll possible get your reply. With the Shodan integration in XDR, you don’t even have to repeat and paste — simply click on the IP after which within the drop down menu, click on the Shodan hyperlink. However there are tons of of such instruments…

Screenshot of the integration server template

Ben took one of many integration server templates that Cisco Safety printed on Github and modified it to our wants. He then hosted it on his cloud supplier of alternative, added it to our XDR configuration and will add these easy pivots to XDR on the fly. A easy edit of a textual content file on the server and we might bounce from any observable to any new related reference web site that anybody had steered.

Cisco XDR is constructed on the beliefs of an open integration framework, with printed knowledge fashions, API specs and pattern code accessible to be modified or used as examples/tutorials (together with precise tutorials at DevNet). This dedication to extensibility permits for modifications such because the above with out requiring any motion from the XDR improvement or product groups, permitting prospects to tailor XDR to their distinctive wants.

For instance, an IP tried <AndroxGh0st> Scanning Visitors in opposition to the Registration Server, blocked by the Palo Alto Networks firewall.

Investigation of the IP confirmed: It was recognized malicious.

Screenshot of the IP that was identified as malicious

Additionally, the geo location is in RU and recognized affiliated domains. With this data, the NOC management accepted the shunning of the IP.

Screenshot of the Cisco Umbrella page showing the geolocation of the IP address to be originating from RU

XDR: Asset visibility

By: Ben Greenbaum

Screenshot of insights from the Meraki Systems Manager

Because the Black Hat community evolves, totally different distributors are given alternatives to carry their merchandise into the toolbox. Because of this ongoing biking, we didn’t have entry to the depth of intelligence beforehand offered by deployment of a Meraki wi-fi infrastructure. Nonetheless, because of the functionality constructed into XDR Asset Insights to add a customized CSV file of belongings, we had been capable of simply operationalize recognized community topography into investigative and response operations.

One of many distinctive challenges of the Black Hat surroundings is how totally different it’s from a “regular” buyer’s manufacturing community. We’ve a number of hundred gadgets whose safety is our main aim, however tens of hundreds of unmanaged (and infrequently hostile) gadgets within the native community which we need to shield from one another and shield the surface world from. This distinctive association very a lot drives dwelling the worth that an EDR brings to an XDR resolution. With out good endpoint visibility, the problem is much larger. The good thing about an open XDR strategy that isn’t an evolution of an current EDR providing is that it may be one in every of a number of EDRs, however “one” is preferable to none.

Malware Analytics

By: Ben Greenbaum

Cisco Malware Analytics (previously Risk Grid) was once more used because the backend file evaluation and malware detection engine. We supported our companions from CoreLight and Netwitness, with evaluation of recordsdata pulled from clear textual content (convention attendee) and choose encrypted periods (crucial infrastructure).

Screenshot of the Secure Malware Analytics dashboard

As ordinary, the recordsdata present in clear textual content communications had been a very good indicator of what sorts of knowledge will be anticipated to be leaked by a crowd of safety professionals, and this yr the end result rated a strong “much less terrible.” Doubtlessly spicy content material included numerous PII (names, employers, positions, e mail addresses, and so forth.) from Black Hat receipts and some company e mail attachments. 

And whereas Umbrella did alert us to some wandering infections phoning dwelling, we will say that a minimum of no malware was transferred…within the clear.

By: Aditya Sankar

Cisco XDR features a built-in automation functionality known as XDR automation. You probably have heard of Safety Orchestration Automation Response (SOAR), Cisco XDR has the total suite of SOAR options. That features the power to drag-and-drop prebuilt code blocks in a selected sequence to create a customized workflow, executing arbitrary API calls to function one-click response actions and creating guidelines to set off workflows based mostly off a schedule or another standards.

We’ve been utilizing XDR Automate at Black Hat for 3 years to enhance the Cisco providers to our joint buyer, Black Hat, and have carried out quite a lot of use instances. Nonetheless, this has usually required fairly a little bit of time to be taught APIs and create a very customized workflow. With the newest XDR Automation Alternate, the Alternate web page is used to seek out, view, set up and uninstall pre-written workflows which have been launched or accepted by Cisco engineers and content material suppliers. Workflows authored by the neighborhood have handed a fundamental high quality examine and are supported by the Cisco DevNet Group on a best-effort foundation. The Exchanges helps allow collaboration between workflow creators and moreover reduces the time it takes for a consumer to expertise worth from XDR automation.

Shout out to Ivan Berlinson, who wrote a workflow to tug menace logs from the Palo Alto Networks API and create Incidents in Cisco XDR. Since Ivan was form sufficient to publish the workflow to the Alternate, it was extraordinarily simple to import the workflow and get it operational. Putting in a workflow from the alternate is basically like strolling by a configuration wizard. It features a description of what the workflow does, the required targets and variables, in addition to a contact individual for help. Here’s what the workflow appears like within the Alternate simply earlier than set up.

Screenshot of the Palo Alto Networks Firewall incident displayed in Cisco XDR.

This workflow requires Automation distant, on-premises digital machine deployed over ESXi to make sure correct connectivity to the Palo Alto Panorama equipment. Shoutout to Matt Vander Horst who helped with the vCenter required to deploy the Automation distant equipment. The Alternate prompts the consumer to supply values for the required variables and choose the suitable on-premises goal.

Screenshot of the workflow installation screen

Then the workflow is put in and scheduled to run each quarter-hour by way of an automation rule.

Screenshot of the Palo Alto Networks Firewall incident in Cisco XDR

This workflow makes use of the PAN-OS XML API to question for menace logs at this path <?kind=log&log-type=menace&nlogs=50>. This kicks off a search job. As soon as the search job is completed, the workflow retrieves the outcomes and begins parsing the menace logs. A Cisco Risk Intelligence Mannequin (CTIM) sighting is created for every particular person menace log and grouped collectively by inner host IP. Subsequent, a CTIM indicator with the outline of the menace log and a relationship to the corresponding sighting are each created. Lastly, an incident bundle is created with the sighting, relationship and indicator entities and posted to the XDR API. The workflow has logic in-built to examine for duplicate incidents and current indicators.

Screenshot of the Palo Alto Firewall search query

Here’s what one of many incidents that was created from this automation workflow appears like in Cisco XDR. This gave us as analysts within the SOC an amazing place to begin for an investigation.

Screenshot of the HTTP Director Traversal Vulnerability in Cisco XDR

These Palo Alto Community menace logs point out a listing traversal assault that goals to entry recordsdata and directories which can be saved exterior the net root folder. PAN Firewall alerts on listing traversal and accessing </and so forth/passwd> from supply IP 192.168.130.86 on basic attendee Wi-Fi to vacation spot IP <104[.]198.XXX.2XX>, which resolves to < yXXXXis[.]get together>. This area is marked as suspicious by a number of menace intelligence sources and has a medium threat rating of 72 in Cisco Umbrella. The host then proceeded to obtain recordsdata from <file://var/run/secrets and techniques/> host with fundamental authentication within the HTTP POST header. This exercise was then correlated to related classroom exercise, however the host MAC deal with was not seen in any lecture rooms.

Screenshot of the location data and host MAC address in Cisco Umbrella
Screenshot of the risk score

The vacation spot IP exhibits unknown with XDR menace intelligence, however the area it resolves to appears to be suspicious and it’s hosted within the Russian Federation, as seen within the Umbrella console. Listed below are further particulars offered by the Corelight staff in our lively Risk Searching Slack chanel: HTTP POST exercise to the vacation spot in query exhibits a fundamental authentication token that decodes to <admin:p034BHUSA43op> which does appear like it’s getting used for Black Hat coaching because it says BHUSA within the password. Nonetheless, this supply host’s MAC deal with was not seen in any lecture rooms, solely on the final Wi-Fi.

Screenshot of the MAC information
Screenshot of the results served

We did discover the host making related queries like <uri = /token$/ uri=/kubernetes/>, which had been seen within the Superior Infrastructure Hacking class, however it isn’t sufficient to attribute this exercise to a category. Anyhow, this conduct usually shouldn’t be seen on the final Wi-Fi. On this situation, we didn’t take any motion of blocking the vacation spot IP or forcing a captive portal for host IP for the reason that Black Hat community goals to watch for assault and abuse, however not block malicious site visitors.

Ivan Berlison additionally offered one other workflow to provide an XDR Incident when a file is convicted in Cisco Safe Malware analytics. Corelight, in addition to NetWitness, carve recordsdata off the community and submit them to be detonated in Safe Malware Analytics. Here’s what the XDR incident appears like when a file with a menace rating above 90 is seen:

Screenshot of Secure Malware Analytics: Malicious Detection as displayed in Cisco XDR

We had a beautiful time innovating and investigating at Black Hat USA 2024! The XDR automation alternate was an enormous help in including extra automation capabilities with very minimal customized work. Try AJ Shipley’s weblog on how utilizing Cisco XDR at Black Hat has accelerated our open ecosystem. We’ll be again once more subsequent yr, so lengthy Black Hat!

Splunk Assault Analyzer (SAA)

By: Ryan MacLennan

Splunk Assault Analyzer (SAA) is a brand new addition to our deployment. As it’s possible you’ll know, Cisco acquired Splunk this yr. Due to this new acquisition we labored with our counterparts in Splunk to get their SAA product provisioned for our use at Black Hat. SAA is a file and URL evaluation platform much like Safe Malware Analytics. SAA makes use of a complicated set of standards to find out which engine could be finest suited to evaluation — like net analyzer, static file evaluation, e mail analyzer, signature engines and/or the sandbox. Whereas the product is able to dynamic and static evaluation, we selected to do solely static evaluation for our use at Black Hat.

What is really highly effective concerning the evaluation of SAA is its assault chain following functionality: The flexibility to intelligently decide how a human would click on on gadgets in a webpage. It is going to comply with hyperlinks, obtain recordsdata and analyze further indicators from community connections, recognized malicious recordsdata, an unknown malicious file that’s analyzed on the fly, phishing domains and extra. It is going to comply with a logical stream like a human to find out the trail to compromise. This was attention-grabbing to see in the environment because it confirmed the trail from a file, the hyperlinks present in it, to totally different web sites, and every step of the trail had a screenshot for us to comply with alongside.

For example, we’ve a PDF that was submitted to SAA. It discovered hyperlinks within the file and adopted them to see if they’d result in one thing malicious. I’ve blocked out many of the URLs, however we will see the way it went by the PDF knowledge and clicked on the hyperlinks to seek out out the place it will go.

Screenshot from the SAA Attack Analyzer

After SAA did its factor, we might take a look at the file in query and the screenshots that it took. We discovered that this file was the information utilized in a coaching room and every hyperlink was a reference to an article, a coaching useful resource (self-hosted and official), or different informational sources a scholar might have.

We had been in a position so as to add this integration with the assistance of our companion Corelight. We talked to them on day one and so they had been excited to get a brand new integration developed with SAA. A couple of hours later, we had an integration with them. This was an incredible instance of how all of us come collectively to make the NOC higher at Black Hat yearly.

Umbrella DNS

By: Christian Clasen and Justin Murphy

You probably have learn the earlier Black Hat NOC/SOC stories, you realize that in 2023, we made a change to the DNS design. In prior conferences, we assigned inner forwarders to shoppers by way of DHCP, however didn’t drive their use. Basically, attendees might use any DNS resolvers they selected, and we didn’t intrude. The change we carried out was to start forcibly redirecting DNS site visitors to the on-premises DNS forwarders. You possibly can see within the statistics above that this modification brought about a big bounce in queries processed by Cisco Umbrella — from 54.4 million to 79.3 million.

The steep improve in question depend was not surprising. What was surprising, nonetheless, was a lower in question depend between 2023 and 2024. Whereas we don’t know the exact explanation for this drop, we do have some theories and methods we will check them going ahead.

One doable clarification is the prevalence of encrypted DNS protocols. Lately, the business has turned its consideration to the privateness, integrity and authenticity issues inherent within the plain-text DNS protocol. To resolve a few of these points, “last-mile” encryption has grow to be a favourite of OS and browser distributors. DNS-over-HTTPS (DoH) and DNS-over-TLS (DoT) are solely a few the preferred methods to encrypt DNS between the shopper and the recursive resolver.

Detecting all encrypted DNS will be tough and counting the queries inconceivable. It’s because TCP is the chosen transport for DoH and DoT, and this permits the shopper to pipeline a number of queries over one long-lived TCP and TLS session. However what we will typically discover are the “bootstrap” plain-text DNS queries that allow to shopper to seek out the encrypted DNS server. By operating a report in Umbrella for the class “DoH and DoT”, we will get a deal with on the preferred of those providers:

Screenshot of the most popular DoH and DoT services

The entry for <dns.google> is almost definitely indicative of Android cellular gadgets who use this DoT resolver by default. The depend of queries for that individual service is prone to be larger as a result of the periods on these gadgets are recognized to be short-lived if queries should not frequent sufficient.

On this report, we additionally see “canary” domains reminiscent of <canary.masks.icloud.com> and <use-application-dns.internet>. The latter area is utilized by Firefox to detect when it ought to fall again to unencrypted DNS on the community. Extra particulars on how Umbrella interacts with these is written up within the Umbrella help article for net browsers and DoH default.

Going ahead, we’ll observe the statistics of those protocols on the convention networks and see what different data we will collect utilizing the total packet seize capabilities of our companions and the menace looking capabilities of Cisco XDR. You possibly can anticipate this matter to be expanded on within the subsequent convention report.

One of many main causes to a minimum of monitor DNS is to grasp traits and the way the community at Black Hat is getting used from a excessive stage. There are various insights that may be gained from forcing DNS by a centralized service with intelligence. DNS queries exist for locations that host all the things from Malware, Crypto Mining and Phishing to content material classes like Social Media, Finance and Unlawful Actions. Moreover, these domains will be categorized into particular purposes as properly. With the App Discovery report in Umbrella, these domains are grouped by utility, figuring out the potential use of hundreds of purposes. This might be net apps or different desktop/cellular apps.

As at all times, we proceed to see an increase in app utilization at Black Hat:

  • BHUSA 2019: ~3,600
  • BHUSA 2021: ~2,600
  • BHUSA 2022: ~6,300
  • BHUSA 2023: ~7,500
  • BHUSA 2024: ~9,300
Screenshot of a graph showing app category and risk at Black Hat USA
General Most Well-liked App Classes

This yr there was one stand out Utility Class that has been rising in reputation: Generative AI. It is going to possible be no shock that there are extra attendees and their instruments utilizing Generative AI. We’ve gone from seeing it as a footnote in logs to reporting it at RSAC 2024, as we noticed 80 totally different Generative AI instruments getting used.

Examine this to Black Hat 2024, just some months later, the place the whole quantity has jumped to 194.

Black Hat USA 2024

This doesn’t seem like only a distinction in conferences, however somewhat a rising pattern and acceptance of those instruments.

Community Assurance

By: Adam Kilgore, Shimei Cridlig, Shannon Wellington and Justin Murphy

The ThousandEyes deployment launched at Black Hat USA 2023 one yr in the past. At that convention, we spent many lengthy shifts growing the configurations, design, and procedures that fashioned the premise for our convention protection. The deployment was additional improved and streamlined at Black Hat London and Black Hat Asia. At this yr’s Black Hat USA 2024, we had been able to increase our protection considerably whereas persevering with to refine our procedures.

New {hardware}

We added 20 Orange Pi gadgets at Black Hat 2024, along with the 8 Raspberry Pi gadgets we deployed in 2023. We’re nonetheless properly wanting the proverbial thousand eyes, however 28 is much more than 8. We deployed our new fleet of Orange Pi gadgets to watch the wi-fi community, whereas the previous Raspberry Pi gadgets had been used for wired monitoring of Registration, the NOC and core community gadgets.

Orange Pi configuration

Man working at a table in a conference room; the table is completely covered in cords and power strips.
Our setup desk for preliminary deployment

Mike Spicer put in loads of time to develop new configuration and deployment procedures for the Orange Pi gadgets earlier than the convention. We had been in a position to make use of a script and a small native community to configure every Orange Pi with a particular SSID and PSK. As soon as the Pi gadgets had been configured and the goal entry factors had been deployed, every Pi was walked to its goal coaching room the place it will robotically connect with the entry level (AP) on bootup and start operating its scheduled monitoring exams.

Even with the scripting and automation, the configuration stage nonetheless resulted in a mass of wires (pictured above). Deploying the Pi gadgets resulted in additional strolling than the typical attendee would expertise in a convention (not pictured).

Expanded wi-fi protection

Screenshot of the dashboard showing monitored agents during briefings
A dashboard of monitored brokers throughout briefings

With the extra brokers, we had been capable of deploy to extra Black Hat coaching rooms. The expanded visibility allowed us to catch extra issues earlier than the coaching rooms went stay, together with a misconfigured PSK, an SSID that wasn’t broadcasting and an SSID that broadcast however didn’t have web connectivity. We’d like to have an agent for every coaching room for full visibility and validation heading into the convention, however we’re pleased with what we caught and the extra confidence the brokers offered heading into the coaching days.

Because the convention shifted from trainings to the briefing days, we shifted our protection from the biggest coaching periods to giant briefing rooms and heavy-traffic areas like the doorway and Enterprise Corridor. Whereas we nonetheless needed to make robust strategic selections about what to cowl and what to not cowl, we had been nonetheless capable of unfold brokers throughout every flooring for basic visibility.

Troubleshooting

Our experiences over the previous three conferences had produced well-established troubleshooting procedures and paperwork for the Raspberry Pi gadgets, however the Orange Pi devicess offered recent challenges. We had round 25% of our deployed Orange Pi gadgets require troubleshooting throughout the first 24 hours after deployment, a regarding charge. Log evaluation revealed the wi-fi NIC changing into disconnected and the USB getting into a disconnect loop (the wi-fi NIC is related by way of USB on the Orange Pi gadgets). The issues with the wi-fi NIC and USB result in a recurring ThousandEyes agent core recordsdata — a tough set of issues.

Nonetheless, these points turned out to be remoted somewhat than widespread, and by the top of the convention we had a full wi-fi deployment that was staying up all day and in a single day as properly. For what turned out to be remoted wi-fi issues, we developed troubleshooting procedures and documentation.

Automated ticketing

A brand new ticketing system was rolled out at this convention that will create tickets in Slack based mostly on ThousandEyes knowledge or reported points. Beneath is a ticket created based mostly on TE alerts for a particular convention room throughout the first morning of briefings.

Screenshot of a ticket generated from latency reporting
A ticket generated from ThousandEyes latency reporting

The dashboards in ThousandEyes allowed us to supply fast visible data that confirmed which convention rooms had been experiencing the worst latency, alongside a comparability of latency throughout reporting rooms.

Screenshot from the ticket showing high latency
A screenshot uploaded to the ticket, exhibiting latency within the reported room

The automated stories behind every dashboard entry offered extra granular data, together with site visitors path and the latency alongside every leg within the site visitors path.

Screenshot showing latency in the default gateway
A screenshot uploaded to the ticket that exhibits thelatency to the default gateway

The brand new ticketing system allowed screenshots like those above to be aggregated within the ticket for staff communication and document holding.

Troubleshooting WorkflowOn 08/06/2024 at 15:00, we noticed excessive latency to our Inner Umbrella DNS check from the South Seas D Hallway and Enterprise Corridor Brokers. Word that the hyperlinks to the investigation views are offered as hyperlinks.

Screenshot of the ThousandEyes Latency Dashboard

To slender down the view, we used a dashboard filter to give attention to the 2 Brokers.

Screenshot of the cloud and enterprise agents

This confirmed the excessive latency noticed by the 2 Brokers prolonged throughout a number of exams.

Screenshot of the different agents suffering latency

From right here, we drilled down on every check to examine the person check outcomes.

Inside this view, we chosen a number of exams operating on each Brokers and in contrast the outcomes.

Screenshot of selecting multiple test running on both agents

We noticed that there was a latency spike reported by each Brokers.

Screenshot of the latency spikes reported by both agents

To grasp the reason for the excessive latency, we drilled right down to Path Visualization.

Screenshot of the path visualization

We seen the excessive hyperlink delay between the Agent to its gateway. This means a difficulty both between the shopper and AP or between the AP and the server room with the router.

Screenshot of the link delay between the agent and its gateway

To verify the reason for the latency, we visited South Seas D. We ran further exams to verify that the connection expertise match with the outcomes reported by the Agent. Reviewing the room and topology diagrams additional, we discovered that the AP protecting South Seas D was positioned in an adjoining room, and was broadcasting two SSIDs — one for the room it was positioned in, and the opposite for South Seas D. The mix of the AP placement, the AP servicing two rooms, and the attendee quantity in South Seas D mixed to provide the latency noticed by the Agent. These findings had been shared with the wi-fi staff.

Cell system administration at Black Hat: The function of Meraki Programs Supervisor

By: Dalton Ross

The Black Hat cybersecurity occasion in Las Vegas is famend for its cutting-edge know-how and seamless attendee expertise. A crucial element of this success lies in efficient cellular system administration (MDM). Since Black Hat USA 2021, we leveraged Cisco Meraki Programs Supervisor (SM) to deal with quite a lot of duties essential to the occasion’s operations. Beneath is an in depth take a look at how the Meraki SM was deployed and the challenges confronted alongside the way in which.

Important roles of cellular gadgets at Black Hat

Cell gadgets had been pivotal in a number of key areas:

  1. Registration Kiosk iPad Gadgets (~50 Gadgets): Used at registration kiosks to streamline the attendee check-in course of, the place attendees scan a QR code for immediate badge printing
  2. Session Scanning iPad Gadgets (~75 Gadgets): Deployed throughout Black Hat periods to scan registered attendees into every session
  3. Lead Retrieval Gadgets (~800 Gadgets): A considerable variety of gadgets had been utilized on the present flooring cubicles to swiftly acquire sales space customer contact knowledge
Man working on a collection of iPhones at a table

Deliberate deployment for Meraki Programs Supervisor

To make sure a clean deployment, our technique included a number of key steps:

  1. Pre-State with Apple Automated System Enrollment (ADE): Earlier than cargo to the occasion location, all gadgets had been pre-staged utilizing ADE. This allowed gadgets to be configured with a recognized SSID for sooner deployment on web site.
  2. Segregated Transport: Gadgets had been to be shipped in three distinct groupings, every akin to one of many roles. This aimed to facilitate swift deployment upon arrival.
  3. Dashboard Script for Position Affiliation: A customized dashboard script was ready to leverage the Meraki Dashboard API and simply affiliate enrolled gadgets with their respective roles.
  4. Automated Configuration Obtain: As soon as powered up, gadgets had been anticipated to robotically obtain any needed configurations or apps associated to their function, making them prepared for quick deployment.
  5. Well being Monitoring with Cisco ThousandEyes: ThousandEyes brokers had been to be deployed all through the venue to log SM well being at totally different occasion places.
  6. Submit-Occasion Manufacturing unit Reset: After the occasion, all gadgets had been to be manufacturing unit erased earlier than being returned.
Screenshot of a group of people in a conference room configuring devices

Challenges and workarounds

As in life, challenges arose that required fast considering and adaptation:

  • Utility Checklist Modifications: A final-minute change to the applying record for session scanning gadgets was required. Though we initially deliberate to have all configurations prepared beforehand, this surprising change was effectively managed utilizing the Programs Supervisor with just some clicks.
  • ThousandEyes Agent Limitations: Since ThousandEyes brokers had been beta SM shoppers, they couldn’t precisely collect connectivity knowledge. This was an anticipated conduct, however it posed a problem for efficient monitoring. To beat this, NOC members from Cisco ThousandEyes and Cisco Meraki collaborated to hack collectively a proof of idea. By exhausting work and a number of other iterations, we configured the ThousandEyes brokers to simulate system check-in site visitors, mimicking legitimate SM shoppers.
Black Hat checkin stations

Deploying Meraki Programs Supervisor at Black Hat was an intricate however rewarding endeavor. Regardless of dealing with challenges, our staff demonstrated agility and innovation, guaranteeing the occasion’s operations ran easily. The expertise underscored the significance of flexibility and fast drawback fixing in managing large-scale occasions.

By leveraging superior MDM options like Meraki Programs Supervisor, we had been capable of present a seamless expertise for attendees and exhibitors alike, showcasing the ability of know-how in occasion administration.


We’re pleased with the collaboration of the Cisco staff and the NOC companions. Black Hat Europe can be December 9-12, 2024 on the London eXcel Centre.

The Black Hat team poses together in the conference center lobby

Acknowledgements

Thanks to the Cisco NOC staff:

  • Cisco Safe: Christian Clasen, Matt Vander Horst, Aditya Sankar, Ben Greenbaum, Ryan Maclennan, Adam Kilgore, Shimei Cridlig, Shannon Wellington and Justin Murphy, with distant help by Jessica (Bair) Oppenheimer
  • Meraki Programs Supervisor: Dalton Ross, with distant help by Paul Fidler and Connor Laughlin. Search for their report on The Meraki Weblog.

Additionally, to our NOC companions:

  • NetWitness (particularly Alessandro Zatti)
  • Palo Alto Networks (particularly Jason Reverri and James Holland)
  • Corelight (particularly Dustin Lee)
  • Arista (particularly Jonathan Smith)
  • Lumen and your complete Black Hat/Informa Tech employees (particularly Grifter ‘Neil Wyler,’ Bart Stump, Steve Fink, James Pope, Mike Spicer, Sandy Wenzel, Heather Williams, Jess Stafford and Steve Oldenbourg)

About Black Hat

Black Hat is the cybersecurity business’s most established and in-depth safety occasion sequence. Based in 1997, these annual, multi-day occasions present attendees with the newest in cybersecurity analysis, improvement, and traits. Pushed by the wants of the neighborhood, Black Hat occasions showcase content material straight from the neighborhood by Briefings shows, Trainings programs, Summits, and extra. Because the occasion sequence the place all profession ranges and tutorial disciplines convene to collaborate, community, and focus on the cybersecurity matters that matter most to them, attendees can discover Black Hat occasions in the USA, Canada, Europe, Center East and Africa and Asia.

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